netpricebust web store FAQ section

Every product targeted for reconditioning must pass a thorough examination. After repairing any defect and sanitizing when necessary, the product is repackaged either by the original manufacturer or a reputable professional outside firm may perform the reconditioning, returning the products to like-new or almost new condition.

Customers return products for many reasons: a customer may change his or her mind, not like the product, or have difficulty operating it. Whether it is returned a month later or only the very next day, such an item must be identified as reconditioned or refurbished to be resold. "Open Box" As the name implies, this refers to a product that someone bought but merely "opened the box". "Customer Returns" This refers to products that the customer opened and may have briefly used, and as a result, the product may show a small amount of wear and tear.

We note these products on our site with (R) next to the Items Title and also it is noted in the description of the item.

*By law, product packaging must state if an item is factory-reconditioned. *Packaging and terminology differs slightly with each retailer. *Some items will arrive in a regular retail box with a sticker indicating that it's reconditioned, refurbished, or factory serviced. Some items come repackaged in a plain brown or white box. *Enclosed manuals may refer to accessories (camera cases, straps, for example.) that are not included with the reconditioned product. *Be sure read over the product information page for a list of included accessories.

*Factory-reconditioned products maintain high quality standards. *Each item is checked at least twice for proper working condition and quality. In fact, reconditioned goods have a very low (2-percent) cost of return. **The price you pay for a reconditioned item is much lower than at retail.**