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How are products reconditioned?
What is a Factory Reconditioned or Refurbished Product?
How do I identify Factory-Reconditioned products?
Will "Factory-Reconditioned" products come in different packaging?
What makes a "Factory-Reconditioned" item such an excellent purchase?


How are products reconditioned?
Every product targeted for reconditioning must pass a thorough examination. After repairing any defect and sanitizing when necessary, the product is repackaged either by the original manufacturer or a reputable professional outside firm may perform the reconditioning, returning the products to like-new or almost new condition.

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What is a Factory Reconditioned or Refurbished Product?
Customers return products for many reasons: a customer may change his or her mind, not like the product, or have difficulty operating it. Whether it is returned a month later or only the very next day, such an item must be identified as reconditioned or refurbished to be resold. "Open Box" As the name implies, this refers to a product that someone bought but merely "opened the box". "Customer Returns" This refers to products that the customer opened and may have briefly used, and as a result, the product may show a small amount of wear and tear.

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How do I identify Factory-Reconditioned products?
We note these products on our site with (R) next to the Items Title and also it is noted in the description of the item.

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Will "Factory-Reconditioned" products come in different packaging?
*By law, product packaging must state if an item is factory-reconditioned. *Packaging and terminology differs slightly with each retailer. *Some items will arrive in a regular retail box with a sticker indicating that it's reconditioned, refurbished, or factory serviced. Some items come repackaged in a plain brown or white box. *Enclosed manuals may refer to accessories (camera cases, straps, for example.) that are not included with the reconditioned product. *Be sure read over the product information page for a list of included accessories.

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What makes a "Factory-Reconditioned" item such an excellent purchase?
*Factory-reconditioned products maintain high quality standards. *Each item is checked at least twice for proper working condition and quality. In fact, reconditioned goods have a very low (2-percent) cost of return. **The price you pay for a reconditioned item is much lower than at retail.**

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Last Updated: 5 Mar 2005 20:52:39 PST home  |  about  |  terms  |  contact
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